Privacy Policy

Welcome to Munasabati. Munasabati is a multi-vendor platform where administrators manage vendors, approved vendors offer products and services such as flowers, event-related items, and cleaning services, and users can purchase these services through our mobile application.

1. Information We Collect

We may collect personal information including your name, email address, phone number, delivery address, payment-related details, and usage data when you register, place an order, or interact with our platform.

2. Vendor & Service Information

Vendors registered on Munasabati may provide business information, product listings, service details, pricing, and availability. This information is displayed to users to facilitate purchases.

3. How We Use Your Information

• To process orders and service requests
• To manage vendor and user accounts
• To communicate order updates and support messages
• To improve platform performance and user experience
• To ensure platform security and fraud prevention

4. Payments & Transactions

Munasabati may use secure third-party payment gateways to process transactions. We do not store sensitive payment card information on our servers.

5. Data Protection & Security

We apply industry-standard security measures to protect personal and business data. However, no digital platform can guarantee complete security.

6. Third-Party Services

We may integrate third-party services for analytics, payments, and communications. These services are bound by their own privacy policies.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. Updates will be posted on this page.

8. Contact

For any privacy-related questions, please contact us at:
Email: contact@munasabati.com